What you can expect when working with me?

I work from my reputation. As with any reputable person or business, without a sound reputation I might as well pack up and go home ... these 3 principles provide the basis for me to do my work.
You may not agree with what I say, at all or in part, but you may rely on me telling you, politely and clearly, what I think and why.

3 guiding principles
  • Integrity: that the motivations I have for doing the work are clear. That I only undertake work that I am qualified and able to complete.
  • Clarity: that I seek to bring greater vision to a situation, concentrating on what matters most rather than the noise around.
  • Possibility: that I seek to create a greater array of options to be consciously considered rather than jumping to the obvious conclusion.

Characteristics that flavour who I am include,
  • Surface presumptions: what’s not being said or more often, just plain overlooked and taken for granted.
  • I like to work with others to generate more possibilities than were previously considered. I don't believe anyone has a monopoly on a good idea.
  • I believe no one has a monopoly on the 'truth' either.  Truth is rarely universal. Context and perspective help to slow the easy ‘jump to conclusions’.
    For more of  my thoughts on the dangers of 'jumping to conclusions' see
    here.
  • Consider commercial and political realities; varying motivations; perspectives; time; tolerance to different rates of change.
  • Pragmatism: accepting realities faced rather than working blindly from theory.

How am I different?

I focus on what is pragmatic.
How can we achieve the results needed with the least work needed to maintain the results?

Much of my work follows the '80/20' rule.
Usually 80% of the benefit is in a fundamental 20% - I try to concentrate on what matters most and what is likely to give the greatest return for the time and resources invested.

Without a good reason
(clear competitive advantage for example), blindly striving for ‘world's best practice’ can result in a poor ROI in terms of both your time and money.  I would rather work with you to do something useful ...

Help you establish sufficient - but no more than necessary - processes and procedures that achieve the result needed.  Sufficient processes give necessary control and information flow but no more.  Sufficient processes are more likely to get used because everyone recognises their importance and appreciate that they have been designed to not get in the way of business unnecessarily.

I don’t write 500 page reports.
Usually, nothing happens as a result … I’d rather work out what are the issues, what are the possibilities with those issues … and get on with it!

No, I don't occupy glorious offices with fabulous overheads.
I work to a quality regime rather than a bonus-driven time recording system ... work gets done to my satisfaction not to a clock.

I'm probably a lot more like you than many consultants you meet.
(Sometimes, the word ‘consult-ant’ is better spelt ‘sales-ant’ …)


Expected results

My clients state they gain clarity of:

  • What is our actual problem? (no not the symptoms!)
  • A better understanding of what matters most.
  • Options they have - now and in preparation for tomorrow.
  • What to do next.
  • And, if sought, help in getting it done.

Expressed clearly, in plain English, commercially, simply.


Now that you have a better idea of the results you can expect when working with me, and my values and approach, next learn more about the services I offer.